Last updated: April 2026
iSendy collects personal information necessary to provide our services: full name, date of birth, address, email, phone number, and government-issued identification documents for identity verification purposes.
We use your information to: process transactions, verify your identity (KYC/AML compliance), prevent fraud, communicate service updates, and improve our platform. We do not sell your personal data to third parties.
We may share your data with: payment processors to complete transactions, identity verification providers, regulatory authorities when required by law, and service providers who assist in operating our platform — all under strict confidentiality agreements.
We implement bank-grade encryption, secure data storage, and access controls. Sensitive credentials are stored in encrypted vaults. All data transmission uses TLS 1.3 encryption.
We retain your data for as long as your account is active and as required by financial regulations (typically 5-7 years after account closure). You may request deletion of non-regulated data at any time.
You have the right to: access your personal data, request corrections, request deletion (subject to regulatory requirements), withdraw consent, and data portability. Contact us to exercise these rights.
We use essential cookies for authentication and session management. We do not use third-party tracking cookies. Analytics data is collected anonymously.
We will notify you of material changes via email or in-app notification before they take effect.
For privacy-related inquiries, contact our Data Protection Officer at privacy@www.isendy.com.